A Home Away From Home
We understand that leaving your pet when you go out of town can be stressful, especially if they are sick or recovering from a procedure or surgery. We want to put your mind at ease at Heart of Suwanee Animal Hospital.
We offer complete general pet boarding services to all of our patients, as well as medical boarding for pets with medical conditions that standard boarding facilities may not be able to handle.
Pet Boarding: A Typical Day
Dogs
Before breakfast, the dogs go outside to our outdoor run for some fresh air. Their kennels are cleaned, disinfected, and restocked with fresh linens while they are outside.
We walk the dogs who stay with us regularly, depending on their physical capacity and ability.
Your dog will be supervised throughout his or her stay with us, both on walks and when they are resting. Dinner is served in the evening, and then we go for one last walk before bedtime.
Cats
Your cat will be fed according to your instructions and their needs, ensuring that they follow the same routine as they do at home.
We provide daily one-on-one interaction with kitties, including play, snuggles, and pets (if they want it!). Throughout the day, litter boxes are checked, cleaned, and disinfected.
We also change the linens and clean your cat's room daily. Our cat boarding area is separated from the dog boarding area to ensure that your kitty is comfortable and safe while staying with us.
Medical Boarding
Our expert veterinarians and nurses will look after your pet and administer medications while keeping a close eye on them. Any medications that your pet requires will be given to them on the same schedule that they are used to at home.
FAQs About Pet Boarding
We're big animal lovers, and our entire staff enjoys giving our boarders the love and attention they deserve while they're here.
At Heart of Suwanee Animal Hospital, you can find answers to our most frequently asked questions about pet boarding in our FAQs.
If you have further questions about boarding, please feel free to contact us!
- What accommodations and amenities do you have?
We have everything your pet requires for a relaxing, enjoyable, and safe stay, including the following accommodations and amenities:
- Climate-controlled kennels
- Comfy, cozy beds for each guest
- Clean towels, blankets, and bowls
- Individual space for each pet
- A separate boarding area for cats
- Outdoor play area
- Daily walks
- Grooming
- Ample daily playtime with staff
- Special diet accommodations
- Large Boarding Area for Pets of the Same Family
- Is there a limit to the number of pets I can board at a time?
We have a large facility and can accommodate multiple animals at the same time if you give us enough notice.
We may be able to board family members (canine/canine or feline/feline) together depending on the circumstances.
- How much does pet boarding cost?
The cost of boarding varies depending on the length of stay, the size of the pet, and any special medical needs. However, our prices are reasonable and competitive, and we invite you to request a quote.
- What time should I drop off and pick up my pet?
During regular office hours, all pets must be dropped off or picked up. Reservations are strongly advised, particularly during the holidays and summer weekends. During these times, we recommend calling two to three weeks ahead of time to ensure that a spot is available.
- What should I pack for my pet?
Food: We provide food for our guests' pets. However, you are welcome to bring enough of your pet's regular food to last the entire stay.
Medication: If your pet requires any medication, please bring it with you so that our staff can administer it.
Toys: If your pet has a special toy or two, bring them along.
- What if my pet needs to take medication?
We will be glad to administer your pet's medications while they are with us.
- Can I get updates about my pet during their stay?
Yes, you are welcome to call us for updates during your pet's stay. We will contact you via the emergency contact information you provide if there is a problem.
- How should I prepare for my pet's stay?
Each animal is unique. We'll take the following steps to ensure that we can meet your pet's specific needs during their stay with us.
Step 1: Contact us to get started
Call us to book, and to discuss details about your pet and your boarding needs. A member of our team will be happy to coordinate your booking.
Please note that, due to the nature of our accommodations, we do not accept unaltered dogs. Pets must be up to date with all vaccinations and free of fleas and ticks to stay at our facility.
Step 2: Book a trial stay
We want to be sure that we are a good fit for your pet before an extended stay. The trial stay consists of a full day of daycare where we can take the time to assess your pet's temperament and make sure they fit in with the pack.
Step 3: Set your pet up for success
There are a few things you can do on the day you drop your pet off with us to help reduce any stress your pet may be experiencing.
Spend some extra time with your pet ahead of time, and make sure they get plenty of vigorous exercises to keep them calm. Maintain a calm, cheerful, and confident demeanor when you arrive at our facility.
- What do you feed animals that don't have their own food?
We can provide high-quality pet food that is appropriate for your pet's size and breed if they are not on a special diet. There may be an additional charge.